FAQ's

1.How long does shipping take?
We offer Standard Shipping delivery typically takes 3-4 business days depending on your location.(Mon-Fri).  We offer same-day delivery (GTA) for customers within the Greater Toronto Area (GTA) at no extra charge for qualifying products.(Mon-Fri)

2.How can I track an order?

A tracking link will be provided once your order is shipped, allowing you to monitor your delivery status. The tracking link will be active within 24 hours.

3.What is your return policy?
We have 14-days return policy. If you are not satisfied with your purchase, you can request a return within 14 days of receiving your item. Please refer to our Return & Refund Policy for detailed information on how to initiate a return.

4.How long does it take to receive a refund?
Once we have received and inspected your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed within 5 business days and will be credited to your original payment method.

5.How can I contact customer support?

If you have any further questions or need assistance, you can reach out to our customer support team via email at info@xpart.ca or by phone at  +1 844 449 7278. Our team is available to help you with any inquiries or concerns you may have.

6. What is the mission of xpart.ca?

At Xpart, our mission is to deliver reliable, durable, and affordable parts that keep your machinery running smoothly, minimizing downtime and maximizing productivity. Whether you operate a farm tractor or a heavy-duty truck, we ensure that you get the right part, precisely when you need it.

For any inquiries, feel free to contact our customer support at

Business email: info@xpart.ca

Business phone number: +1 844-449-7278

Business address: 3300 Steeles Ave W #24, Concord, ON L4K 2Y4, Canada